You can register an online electricity complaint more accessibly. You can file your complaints from your home district using the Online IESCO Complaint System. IESCO registers your application on the basis of its solemnity. Besides, you can directly contact the IESCO Customer Care Center for assistance.
The Islamabad Electric Supply Company (IESCO) is an electricity supply company introduced in 1998. This company is considered one of the leading electricity companies in Pakistan that cover six different districts and facilitates more than 2.8 million people with its services.
However, to provide more facilities, IESCO has now made everything digital. Such services have not only helped you complete your works online, but these facilities are more useful for those who are critically unable to visit the IESCO head offices.
How to Register an IESCO Complaint?
If you encounter any electricity supply issue, you can submit your applications directly to the IESCO helpline. You can file a complaint to the concerned authority using the CCMS Ministry of Power and Complaint Service, IESCO. Still, if you are not satisfied with this service, you can choose another IESCO complaint center since there are multiple other channels such as NEPRA, MOWP, DISCO, Pakistan Citizen Portal, and many other complaint centers in Pakistan.
Anyhow, you can register a complaint by following the steps given below:
- Visit the CCMS official site to register a complaint.
- From the list, select the nature of your complaint.
- You need to provide the required information such as your name, mobile number, address, reference number, etc.
- You can use the latest IESCO bill for the reference number.
- After providing all the information, click on the Submit button.
- Your IESCO complaint has been registered.
After the IESCO complaint registration, you will be provided with a Ticket Number along with the anticipated Redressal Date. Make sure to keep your ticket number saved in order to use it for application inquiries.
Check Online IESCO Complaint Status
Once you have registered the complaint, you can track your application. However, you need to use a ticket number for tracking your complaint application. Yet, follow the steps below to execute this procedure:
- Visit the official site of CCMS.
- Insert the ticket number in the given field.
- Press the Submit button.
- The information will be previewed in front of you.
Check IESCO Online Complaint
Once your complaint application has been reviewed, you can check the history of your IESCO complaint.
- On the IESCO official site, enter the most recent reference number in the provided domain.
- After entering the reference number, click on the Submit button.
- A summary of all IESCO complaints will be in front of you.
Visit IESCO Customer Care Center
IESCO has a total of eleven Customer care centers to serve you anytime. Its main headquarter is located on Street 40, G-7/4, Islamabad. Besides, you can directly register your complaint by contacting them on 118 via call or message your application to 8118. Remember, IESCO facilitates its customers 24/7 with its services.
| Customer Services Center IESCO Head Quarter, Islamabad: IESCO Head Quarter, Street 40, G-7/4, Islamabad | |||||
| Designation | Name | Telephone No. | |||
| Direct | PBX | Office Mobile Numbers | Fax | ||
| Manager (CSC) | Abdul Waheed Bhatti | 051-9252933 | 315 | – | 051-9252890 |
| Dy. Manager (CSC) | Zia Habib | 051-9252933 | 315 | – | 051-9252890 |
| AM(CSC) | Dildar Mussarat | – | 315 | – | 051-9252890 |
| Toll-Free No. | – | 080025250 | – | – | 051-9252890 |
| – | 051-9252933-36 | – | – | 051-9252890 | |
| Other Customer Service Centers under IESCO | |||||
| DM (CS) Blue Area | Attiya Islam | 111-390-390/9244301 | – | – | 051-9244302 |
| DM (CS) G9 | Asim Nazir | 051-2285931 | – | – | 051-2285932 |
| AM (IS) Marrir Hassan | Ch Arshad | 051-9292692 | – | – | 051-9292691 |
| AM (CS) Chandni Chowk | Lubna Riaz | 111-309-309/4927303 | – | – | 051-9290845 |
| Incharge Swan Garden | M. Ayaz | 051-5738621 | – | – | 051-5738621 |
| Incharge (LS) Chakri | Javed Iqbal | 051-4675245 | – | – | 051-4675114 |
| AM (CS) Jhelum | M. Rafiq ul Qamar | 0544-9270169 | – | – | 0544-9270170 |
| Incharge (LS) Fateh Jang | M. Farhat | 0572-212067 | – | – | 0572-212067 |
| AM (CS) Taxila | Sana Ullah | 051-9314162 | – | – | 051-9314163 |
| AM (CS) Attock | M. Hanif | 057-2702756 | – | – | 057-2702757 |
| AM (CS) Chakwal | M. Tariq | 0543-553279/554817 | – | – | 0543-554817 |
Conclusion
I hope this information will solve all your queries regarding IESCO Complaint. However, in case you need any help regarding anything, feel free to contact us. you can also visit our articles to download IESCO Duplicate Bill and Apply for the IESCO New Connection